Shipping policy

Shipping & Delivery

Crown Luxury

At Crown Luxury, we are committed to providing a secure and reliable shipping experience for all our customers. We understand that you're excited to receive your new watch, and we do everything possible to ensure fast and efficient delivery.

1. Shipping Costs

We are pleased to offer Free Premium Shipping on all orders.

There are no hidden fees at checkout.

2. Processing Time

After your order is placed, we require 1–3 business days to:

Prepare your order
Perform a quality inspection
Carefully package your watch for shipment

Once your package leaves our warehouse, you will receive a shipping confirmation email.

3. Delivery Times

Estimated delivery times are as follows:

Germany, Austria & Switzerland

8–14 business days

International Shipping

10–15 business days

Please Note:
Delivery times are estimates only. During periods of high demand or due to customs clearance procedures, slight delays may occur.

4. Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number.

You can use this tracking number to monitor your shipment online at any time.

5. Customs & Import Duties

As we ship internationally, customs duties, import taxes, or other local charges may occasionally apply when your package arrives in the destination country.

For customers within the European Union, we make every effort to ship orders without additional charges whenever possible.

If you incur any customs or import fees, please contact our customer support:

info@crwluxury.com

6. Lost or Damaged Shipments

All of our shipments are fully insured.

If your order is lost during transit or arrives damaged, please contact our customer support as soon as possible: